Step 1Video coming soon
Welcome to GolfCoachOS
A complete overview of the GolfCoachOS platform — what it does, who it's for, and how it helps you deliver a connected coaching experience. Watch this first before anything else.
Help Center
GolfCoachOS Help Center
Step-by-step guides for every part of your coaching environment.
Getting Started
3 guidesStep 2Video coming soon
Setting Up Your Coach Profile
Step-by-step guide to completing your coach profile — photo, bio, credentials, specialties, and booking link so players and families can find and connect with you.
Step 3Video coming soon
Your First Login & Dashboard Tour
A walkthrough of the Coach Dashboard — roster, today's sessions, priorities, messages, and how everything connects together.
Managing Players
4 guidesStep 1Video coming soon
How to Add a Player
Three ways to add players — invite a family by email, share your affiliate / signup link, or paste a roster from Sheets/Excel when you already have a client list.
Step 2Video coming soon
Import Roster from Spreadsheet
Paste client rows from Google Sheets or Excel into GolfCoachOS using a fixed column header. Best for academies onboarding an existing client list without retyping each player.
Step 3Video coming soon
Player Dashboard Overview
Understand the shared player dashboard — development stage, development domains, lesson history, practice, and how coaches and families stay aligned on one record.
Step 4Video coming soon
Player Intake Form Walkthrough
A walkthrough of player intake — what families complete, how the data feeds development context, and how Quick Start gets a new athlete onto your roster fast.
Lesson Scheduler
8 guidesStep 1Video coming soon
Book a lesson
Put a one-to-one lesson on the calendar. It stays linked to that player.
Step 2Video coming soon
Open a player from the calendar
Click a one-to-one lesson to work from that player’s record, not a bare booking card.
Step 3Video coming soon
Day, week, and All coaches
Switch how you see the wall. Academies with more than one coach can watch the whole house.
Step 4Video coming soon
Move a lesson or blocked time (drag)
Drag a one-to-one lesson or a blocked hold to a new time on Day or Week view. Group lessons stay put — move those from the session roster.
Step 5Video coming soon
Block time (lunch, days off)
Hold hours so families cannot book them — a year of Tuesday–Saturday lunch, or Sunday and Monday off.
Step 6Video coming soon
Remove blocked time
Clear one day, a matching series (every lunch this year), or only those hours inside a date range.
Step 7Video coming soon
Time away (travel / holidays)
Clear repeating lunch in a from–to window, move group lessons to another coach, then block every day you are away. One-to-one lessons are not cancelled for you.
Step 8Video coming soon
Group lessons on the calendar
Click a clinic on the wall to see the roster, move that session to another coach, or manage drop-ins. Create programs under Group Lessons.
Using Just Talk
2 guidesStep 1Video coming soon
Using Just Talk
Just Talk is the fastest way to turn a lesson into a useful player-development record. You don't need to fill out a lesson form while you're coaching. Select the player, press Just Talk, and describe the lesson naturally.
Step 2Video coming soon
Assigning Practice After a Lesson
Turn the lesson into directed practice — add homework from talk or the library, set dosage, and give a simple success measure.
Creating Lesson Plans
3 guidesStep 1Video coming soon
Building Your First Development Plan
Create a clear development plan with objectives, priorities, and notes so every lesson advances a documented pathway.
Step 2Video coming soon
Assigning & Tracking Plans
Keep plans living — track progress session to session and adjust when competition, physical growth, or practice quality changes the picture.
Step 3Video coming soon
Uploading a Scorecard Photo (iPhone & Android)
Add a round from a phone photo of the scorecard — AI fills the hole grid for review. Works from a phone camera; desktop screenshots are not required.
AI Coaching Tools
2 guidesStep 1Video coming soon
Coach Briefings & Priorities
How GolfCoachOS surfaces what deserves attention — roster briefings and today priorities that inform judgment without replacing the coach.
Step 2Video coming soon
Roster Intelligence
How roster-level insights help you see stage mix, development priorities, and patterns across your coaching environment.
Videos & Media
2 guidesStep 1Video coming soon
Adding Videos to Lessons
Attach swing or session video to the player record — keep media with the same longitudinal history as notes and plans.
Step 2Video coming soon
Managing Your Library
Organise coaching media and library resources so drills and reference clips are easy to reuse across players.
Profile & Settings
1 guideStep 1Video coming soon
Managing Your Profile & Preferences
Update photo, bio, schedule timezone, and account preferences so your coaching workspace stays accurate.
Billing & Earnings
2 guidesStep 1Video coming soon
Plans, Partner Earnings & Business
Understand coach plans, Partner Program commissions, lesson deposits, and where to track revenue in My Business.
Step 2Video coming soon
On-Account Player Balances
Record deposits and track open cash balances for coaching that is not sold as a packaged credit product. For sellable lesson packages with external payment links, see Help → Lesson Packages.
Lesson Packages
12 guidesStep 1Video coming soon
Overview
Sell lesson packages using your own payment provider. GolfCoachOS tracks packages and lesson credits; Stripe, Square, PayPal or your facility checkout handles the money.
Step 2Video coming soon
Create a Package
Build a package from Schedule → Packages with credits, duration, coaches, price, and availability.
Step 3Video coming soon
Add Your Payment Link
Paste a public HTTPS checkout URL from Stripe, Square, PayPal or your facility — never secret keys or passwords.
Step 4Video coming soon
Publish and Share
Share the GolfCoachOS public package link so purchase requests are recorded; the external payment link is only for checkout.
Step 5Video coming soon
Manage Purchase Requests
Review purchaser and player details, payment status, and player matching from Schedule → Packages → Purchases.
Step 6Video coming soon
Confirm External Payment
Do not confirm because someone clicked the payment link — verify the charge in your provider first. Confirmation activates credits and is not a payment receipt.
Step 7Video coming soon
Activate Player Credits
Credits activate after payment confirmation (or complimentary approval) and a correct player link. GolfCoachOS never auto-merges public registrations.
Step 8Video coming soon
Use Credits When Booking
On the booking form, choose Use Package Credit for an eligible active balance. Confirmed bookings reserve one credit; completion marks it used.
Step 9Video coming soon
Cancellations and No-Shows
GolfCoachOS tracks restore vs forfeit decisions. Your package or academy policy decides what should happen — do not assume forfeiture without a policy.
Step 10Video coming soon
Adjust Credits and Balances
Authorized staff can add, restore or remove credits with a required reason. Every change creates a permanent ledger entry.
Step 11Video coming soon
Refunds and Payment Problems
GolfCoachOS cannot issue or verify refunds. Process refunds in your provider, then mark Refunded Externally and review credits.
Step 12Video coming soon
Frequently Asked Questions
Common questions about creating packages, Stripe/PayPal links, confirming payment, remaining lessons, and refunds.
Still need help?
Contact our support team and we'll get back to you within 24 hours.